Recombobulator Games

Last updated: October 22nd, 2021.

This Privacy Policy explains who we are, how we collect, share and use personal data about you, and how you can exercise your privacy rights. This Privacy Policy applies to Recombobulator Games Inc’s games, websites and related services, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version on www.recombobulator.ca. If we make any material changes, we will notify you by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.

CONTACTS

If you have questions about data protection, or if you have any requests concerning your personal data, we encourage you to primarily contact us through the game, so we can reply to you more quickly.

Name of the controller: Recombobulator Games Inc.
Address: 2601A Lionel-Groulx, Montreal, QC, Canada, H3J 1J6
E-mail: contact@recombobulator.ca


THIS PRIVACY POLICY INCLUDES INFORMATION ON

DATA WE COLLECT

Data you provide us

  • Contact information (such as name and e-mail address)
  • Player name and password
  • Profile information (such as profile photo)
  • Your messages to the Service (such as chat logs and player support tickets)
  • Other data you choose to give us (such as data to identify a lost account)

Data we collect automatically

  • Data about your account and game progress
  • Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address, IMEI)
  • Data about your device, such as device name and operating system, browser type and language
  • General location data
  • Data about your use of the Service, such as gameplay data.

Data we collect from our partners

  • Demographic data (such as to determine the coarse location of your IP address)
  • Data to fight fraud (such as refund abuse in games or click fraud in advertising)
  • Data from platforms that the games run on (e.g. to verify payment)

WHY DO WE COLLECT YOUR DATA

To make the Service work

To perform the contract, we process data necessary to

  • Create accounts and allow you to play our games and use our Service
  • Operate the Service
  • Verify and confirm payments
  • Provide and deliver products and services you request
  • Send you Service-related communications

To make the Service more suitable for our players

To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to

  • Update and develop player profiles
  • Develop and improve the Service and similar Recombobulator Games’ services, and player experience
  • Manage our relationship with you
  • Respond to your comments and questions and provide player support
  • Provide you Recombobulator Games offers in the Service as well as in other websites and services, and by e-mail
  • Send you related information, such as updates, security alerts, and support messages
  • Enable and verify certain actions
  • Analyze the performance of the advertisements displayed in the Service

With your consent

With your consent, we may process your data for additional purposes.

WHO CAN SEE YOUR DATA

Apart from Recombobulator Games, your data can be accessed by others in the following situations.

Other players and users

Other players and users may, for example, see your profile data, in-game activities, leaderboard position and read the messages you have posted.

Partners working for Recombobulator Games

Recombobulator Games has partners such as Sony, Microsoft, and other publishers. These partners process your data only at and according to Recombobulator Games’ instructions to provide the Service, such as hosting, player support, advertising, analytics and fraud prevention.

Other companies and public authorities

In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.

We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.

INTERNATIONAL DATA TRANSFERS

Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Privacy Policy. Adequate safeguards that our partners may use include standard contractual clauses approved by EU Commission and the Privacy Shield certification in case of transfers to the USA.

YOUR RIGHTS AND OPTIONS

Opt-out of marketing e-mails and other direct marketing

You may opt-out of receiving promotional communications, such as marketing e-mails from us by following the instructions in such communications.

Access the personal data we hold about you

If you request, we will provide you a copy of your personal data in an electronic format.

Your other rights

You also have the right to correct your data, have your data deleted, object to how we use or share your data, and restrict how we use or share your data.

You have the right to complain to a data protection authority about our collection and use of your personal information.  For more information, please contact your local data protection authority.

HOW DO WE PROTECT YOUR DATA

Security Safeguards

In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.

Data retention

We retain your data for as long as your account is active or as needed to provide you the Service. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data.

Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

AGE LIMITS

We do not knowingly collect or solicit personal data about or direct or target interest-based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services.  If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or e-mail address.  No one under the age of 13 may provide any personal data.  If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible.  If you believe that we might have any data from or about a child under the age of 13, please contact us.

CALIFORNIA RESIDENTS

If you are a California resident, please be aware that under the California Consumer Privacy Act of 2018, (“CCPA”), you are entitled to receive specific information on how we process your data. You also have specific rights to your data, including the right to opt out of the sale of your personal information.